Improving the experience of care
We work with care providers to redesign services around what matters most to the people who use them. That means listening closely, acting on feedback, and making sure patients and their family and friend unpaid carers are part of the team, not left on the sidelines.
Whether we are supporting frontline teams or advising leadership, our approach is rooted in partnership, compassion, and measurable improvement.
What we do
Support for family and friend unpaid carers
Helping the unsung heroes who juggle day-to-day caring and personal wellbeing. Our one-to-one coaching and skill-building keeps unpaid family carers feeling strong, supported and heard.
Consultancy for healthcare providers
We partner with health, social care and voluntary sector teams to improve outcomes. We shape funding bids, design user-led services and embed carer-inclusive models that deliver real impact.
Healthcare provider training
We deliver tailored training for clinical teams on family-inclusive practice. This equips professionals to support carers, strengthen recovery journeys and foster more inclusive care environments.
Ready to work together?
Find out how we can support your patients and their family and friend unpaid carers or team through training, consultancy or coaching. Let’s talk about what you need.
Who we work with
One to one coaching
We offer personal support to family members and friends who are caring for someone.
Through one to one coaching, we help people feel more confident, informed, and resilient as they navigate their caring role.
Whether you’re new to caring or have been doing it for years, our coaching gives you space to reflect, build skills, and feel heard.
Family members
Friends
Healthcare providers
We partner with healthcare teams to improve how services work with and for patients and families.
From ward-level projects to organisation-wide programmes, we support staff to deliver care that is safer, more joined-up, and truly inclusive.
Our work spans a wide range of settings and is always shaped by real feedback and measurable goals.
GPs
Mental health trusts
Dentists
NHS trusts
Reviews
Benefit from our proven track record
Personalised
support
Practical and measurable
solutions
Bring about
lasting change
Success stories
Case Study
Building Community Partnerships in Areas of Inequality
In communities affected by deep-rooted deprivation and health inequalities, engagement with formal services is often limited.
Case Study
Empowering Families Through Coaching and Advocacy
Many people living with severe and enduring mental health conditions rely on support from close family members and friends.
Case Study
Restoring Trust and Morale in a Mental Health Service
A large mental health provider was under intense scrutiny following a series of serious incidents
A few of our clients
Yes I would recommend it because it's always useful to learn/revise what we know or don't.
